This blogpost came out in April, but it is still very relevant.
Dr. S. R. Ranganathan proposed in 1931 that the library is a growing organism. And librarians are a collaborative bunch, frequently corresponding with colleagues and building shared collections and services. With hundreds of libraries using LibraryH3lp every day, there is a fantastic opportunity for collaboration and leveraging cross-institutional expertise to grow your virtual reference service.
Because LibraryH3lp was initially created to serve an after-hours cooperative chat and IM service for students at the University of North Carolina-Chapel Hill, Duke University, and North Carolina State University, the capability to collaborate has been built into LibraryH3lp from the very beginning. And because one of our core values is flexibility, collaboration comes in many flavors.
The rest of the articles describes methods to use their software to collaborate with others.