This chapter, “Recommendation, Collaboration and Social Search” (PDF) is written by David M. Nichols from the University of Waikato, New Zealand and Michael B. Twidale from the University of Illinois at Urbana-Champaign. It is published in the book Interactive Information-Seeking, Behaviour and Retrieval, Facet Publishing, pages 205-220.
This chapter considers the social component of interactive information retrieval: what is the role of other people in searching and browsing? For simplicity we begin by considering situations without computers. After all, you can interactively retrieve information without a computer; you just have to interact with someone or something else. Such an analysis can then help us think about the new forms of collaborative interactions that extend our conceptions of information search, made possible by the growth of networked ubiquitous computing technology.