Libraries Invited to Join My Info Quest Collaborative SMS Text Messaging Project

“Libraries of all types and sizes are invited to join the My Info Quest( collaborative SMS text messaging project, which kicked off on July 20, 2009 and continues its growth into 2011.  My Info Quest, the first collaborative text message reference service, will use Mosio’s Text A Librarian ( program to provide the service as of January 2011.   Over 60 libraries of all types from across the United States participated in the program’s pilot phase, during which Altarama and Gmail were used through December 2010.  My Info Quest won the Illinois Library Association Reference Service Award in Fall 2010.

Participation requirements are minimal. A library need only staff the desk at least two hours per week, attend online meetings and training, and participate in evaluation activities.  The  cost to join this innovative service at this time is $399 annually. My Info Quest is coordinated by Lori Bell, administered by Mary-Carol Lindbloom, Executive Director of  the South Central Regional Library Council in New York State, and evaluated by Dr. Lili Luo of the School of Library and Information Science, San Jose State University. 

An informational session about the My Info Quest collaborative SMS-based reference service ( will be held during ALA Midwinter on Friday, January 7, 2011 from 4:30 to 5:30 p.m. PST.  Meet in the lobby of the Manchester Grand Hyatt (, which is located at One Market Place near the San Diego Convention Center.  If the wifi in the lobby is good, we’ll also offer the informational meeting online in the OPAL My Info Quest online room (  The start time in other times zones is 5:30 p.m. Mountain, 6:30 p.m. Central, and 7:30 p.m. Eastern.  For more information, please contact Tom Peters ( or 816.616.6746).   

If you would like to join, please contact Project Coordinator Lori Bell at lbell927@gmail.comor Project Administrator Mary-Carol Lindbloom at   You will receive informational documents and an agreement form to complete that includes your preferred hours of coverage. If you would like to join the program’s discussion and communication group, visit Visit the project’s website at”


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