DISCOVERY TO DELIVERY: CREATING A FIRST-CLASS USER EXPERIENCE

“OpenURL — Knowledgebase quality — Sign-on authentication — Scholarly linking recommendations — Usability metrics — Cross-device accessibility 

If you’re dealing with any of these issues in providing services to your users, then you’ll want to attend NISO’s one-day forum on DISCOVERY TO DELIVERY: CREATING A FIRST-CLASS USER EXPERIENCE on Tuesday, March 23, 2010 at the Georgia Tech Global Learning Center, Atlanta, GA. NISO educational forums are routinely praised for their excellent selection of speakers representing a diversity of viewpoints across the scholarly information community and the small size which provides opportunities to network with speakers and other attendees.

 ABOUT THE FORUM
 There is information everywhere today and access to it relies on a seamless discovery process that offers all appropriate options to the unassisted information seeker. The journey between discovery and delivery is accomplished with a variety of differing technologies and processes, many of which depend on a reliable and accurate knowledge base of coverage information. As demands on these technologies change and expand, NISO supports a variety of efforts to strengthen and improve them. This forum will explore new and innovative ways to meet user’s needs and expectations for discovery and delivery of content in the networked world.

 SPEAKERS AND TOPICS

 Keynote Address — Joan Lippincott, Associate Executive Director, Coalition for Networked Information

 Maintaining the OpenURL Registry — Phil Norman, Director Reference and Resource Sharing Development, OCLC

 Seamless Access to Resources — Adam Chandler, Database Management and E- Resources Librarian, Cornell University Library

 Usability in Georgia — Ameet Doshi, User Engagement & Assessment Coordinator, Georgia Institute of Technology

 bXT Recommender Service — Nettie Lagace, Product Director, Ex Libris, Inc.

 Improving Single Sign On (SSO): Perfecting a Seamless, Item-Level Linking through SSO Authentication — Harry Kaplanian, Director, Product Management, Serials Solutions

 The BookServer Project — Peter Brantley, Director BookServer Project, Internet Archive

 REGISTRATION
 Early bird discounts are available through March 12, 2010. A student discount is also available. For more information, a detailed agenda, and to register, visit the event webpage: www.niso.org/news/events/2010/d2d/

 Cynthia Hodgson
NISO Technical Editor Consultant
National Information Standards Organization
Email: chodgson@niso.org
Phone: 301-654-2512

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