The New York Times, July 19, 2009

“The Crowd Is Wise (When It’s Focused)

FEW concepts in business have been as popular and appealing in recent years as the emerging discipline of “open innovation.” It is variously described as crowdsourcing, the wisdom of crowds, collective intelligence and peer production — and these terms apply to a range of practices. The overarching notion is that the Internet opens the door to a new world of democratic idea generation and collaborative production.”


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