Just read this new article in C&RL News.
“Embracing ambiguity . . . or not: What the Triangle Research Libraries Network learned about collaboration”
C&RL News, April 2009, Vol. 70, No. 4, by Kristin Antelman and Mona Couts
“The Endeca software that NCSU had successfully implemented in 2006 was licensed for TRLN and, in early 2008, “Search TRLN” was launched, featuring faceted searching and browsing, enhanced content, and request functionality. That went well, didn’t it? Indeed. But we learned a few things about collaboration—and ambiguity—in the process.”